Passenger Managers

Our rail passenger managers work for you by working with passengers, the rail industry, other stakeholders and the media to influence service improvements.

Their work for you could involve:

  • speaking to passengers on the platform about their experiences
  • meeting with your local train company to push for service improvements
  • speaking to regional or local media about an issue in your area
  • analysing a technical industry document
  • discussing rail issues with your local MP.
Find out which of our managers deals with your area or train company below:


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