Passenger Focus undertook a bus passenger survey in 23 transport planning authorities in line with the methodology used in a 2009 survey of bus passengers’ experiences. This zip archive contains reports of findings for areas and operators in the Yorkshire and the Humber region. It includes:

• South Yorkshire PTE area (SYPTE)
• First routes in South Yorkshire PTE area (SYPTE)
• Stagecoach routes in South Yorkshire PTE area (SYPTE)
• West Yorkshire PTE area (Metro)
• First routes in West Yorkshire PTE area (Metro)
• Arriva routes in West Yorkshire PTE area (Metro)
• Keighley & District routes in West Yorkshire PTE (Metro)