Overview

Research

We put a strong emphasis on evidence-based campaigning and research to found out what matters to you. Browse, download and search our rail passenger research reports and publications.

Browse all researcH

Two of our most important pieces of work are the:

National Rail Passenger Survey   and the   Bus Passenger Survey


Rail Research

Browse, download and search our rail passenger research reports and publications.

Rail research

Bus Research

Browse, download and search our bus, coach and tram passenger research reports and publications.

Bus, coach & tram research


Latest Publications

The passenger experience - summary report

Passenger Focus and the Office of Rail Regulation (ORR) wanted to understand the experience of passengers using the railway. We wanted to know how passengers...