Rail passenger research
We put a strong emphasis on evidence-based campaigning and research to find out what matters to you.
Our research
Browse, download and search our rail passenger research reports and publications.
Polls and surveys
You can take part in our interactive polls and surveys by following the link below.
Official statistics
Information about our compliance arrangements with the Code of Practice for Official Statistics and with the Pre-Release Access to Official Statistics Order 2008.
National Passenger Survey
We consult over 50,000 passengers a year to produce the National Passenger Survey (NPS) - a network-wide picture of passengers satisfaction with rail travel.