Research
We put a strong emphasis on evidence-based campaigning and research to find out what matters to you.
National Passenger Survey
We consult 50,000 passengers a year to produce the National Passenger Survey (NPS) - a network-wide picture of passengers satisfaction with rail travel.
Polls and surveys
You can take part in our interactive polls and surveys by following the link below.
Bus, coach and tram research
Our remit now includes bus, coach and tram passenger representation in England, outside London. Find out more here.
Official statistics
Information about our compliance arrangements with the Code of Practice for Official Statistics and with the Pre-Release Access to Official Statistics Order 2008.