Our bus, coach and tram passenger work
Find out about the work we're doing for bus, coach and tram passengers in England outside London
Passenger Managers
Our dedicated team of bus passenger managers work at a regional and local level to help get a better deal for bus, coach and tram passengers.
They talk to stakeholders such as the Department for Transport (DfT), Passenger Transport Executives (PTEs) and local authorities, operators, and of course, passengers. The work they do involves:
- speaking to passengers on services or at stops and stations
- meeting with operators to push for improvements
- speaking to local and regional newspapers, radio and TV stations about issues in your area
- responding to consultations about changes to services to ensure that passengers' views are taken into account
- discussing services issues with local councillors and MPs.
Find out which of our managers works in your area below:
-
Kerry Williamson
- Location: North East England, Yorkshire and the Humber
Bus passenger manager
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Gavin Smith
- Location: East of England, South East England, South West England
Bus passenger manager
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Paul Fullwood
- Location: the East Midlands, the West Midlands
Bus passenger manager
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Julie Warbuton
- Location: North West England
Bus passenger manager
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