Our new remit

Find out about the work we're doing for bus, coach and tram passengers in England outside London

Making a difference

In February 2010 our remit was extended to include bus, coach and tram passenger representation in England, outside London.

Better connections: promoting bus travel around Colchester train station
Passenger Focus has been working to bring together key parties in Colchester to promote bus travel

Customer panels
Joe Lynch represented Passenger Focus at numerous bus customer panels.

'Your Bus Matters' in Birmingham and Coventry
Paul Fullwood recently attended two events in the West Midlands.

Passenger Focus attends the Chatham Bus Surgery
Bus passengers have their say about local bus service.

Passenger Focus sponsors bus passenger event
We sponsored an event in Hanley, Stoke-on-Trent.

Rail user group conferences and our bus role
Presentation given at North East and North West rail user conferences.

Visit to Nexus
We met the Tyne and Wear Passenger Transport Executive.

Visit to Centro
We met with the West Midlands Passenger Transport Executive.

Visit to GMPTE
We met with the Greater Manchester Passenger Transport Executive.

Visit to South Yorkshire Passenger Transport Executive
We visited the Passenger Transport Executive to discuss bus complaints.

Visit to Norfolk Green buses
We visited Norfolk Green, a small independent bus company.

Visit to Trent Barton buses
We visited the Trent Barton bus company in the East Midlands.

Visit to the Oxford Bus Company
Plans to pedestrianise parts of the city could cause inconvenience to bus users.

Bus industry training session
Our first session of bus industry training took place at the end of March 2009.

Passenger Focus speaks at 'The Association of Local Bus Managers' event
May 2009 saw us speak at the 'The Association of Local Bus Managers' annual conference

Passenger Focus Annual Conference 2009
Passenger Focus held its Annual Conference on Wednesday 22 April 2009