Crystal ball gazing

Interesting debate at the launch of the Go-Ahead/Passenger Focus look into the future passenger experience.

Currently colliding are some very real social trends – such an ageing, bigger population, more people living alone, more flexible work arrangements and the explosion of information and technology as many wander around permanently fixed to their smart phones.

Predicting the future is notoriously difficult but in the context of relatively long rail franchises and rapidly evolving information in the bus sector it does pay to devote a little time to thinking a bit more long term. Have a look and join in the debate at: http://www.passengerfocus.org.uk/forum/thread/207/view

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